How we can help
- Train ticket bookings and schedule questions
- Custom China trip planning and itinerary advice
- Hotel, flight, tours, and ground arrangements
- Business travel, factory visits, trade fairs
- Study tours and group travel arrangements
- Interpreter and local guide services
Response time
Most messages are answered within 2–4 hours during Beijing business hours (9am–6pm, GMT+8, Monday–Saturday).
For urgent same-day travel issues, mention "urgent" in your message and we'll prioritize it.
Real people based in China — we use these trains ourselves. No template replies, no chatbot loops.
